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Gartner Highlights the Nine Most Contentious IT Issues for the Next Two Years 

ORLANDO, Fla.--( BUSINESS WIRE )--During the next two years, IT ’ s greatest opportunity to significantly improve overall enterprise operational performance ... will unfold from resolving the nine most contentious issues, according to Gartner, Inc. “ Growing global economic instability is putting increasing pressure on IT departments to support crucial business goals, ” said Ken McGee, vice president and Gartner Fellow. “ At a time when there is little in the way of additional budget available, CIOs need to know where and when to focus to best assist and improve enterprise performance. ” Gartner analysts outlined the most contentious IT issues at Gartner Symposium/ITxpo 2008, which is taking place here through October 16. The nine issues include: Issue 1 – Business Expectations for IT have outstripped IT ’ s Internal Capability to Deliver. In recent years, enterprises have wanted their IT departments to increase their external focus on customers, new products and services, new geographies   [More...] [Less...]