Created: 22 November 2007 | Watched by: 4 people | Comments: 0 comments

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  Oracle Combines Social Networking and CRM 

  http://www.cmswire.com/cms/enterprise-20/oracle-combines-social-networking-and-crm-002433.php

  IBM is not the only ECM vendor looking to leverage social networking capabilities in their applications. Looks like Oracle is getting into the game as well. In this case, it’s a mix of CRM and social networking ... in an On Demand solution. Sounds a little like salesforce.com’s new Spring 08 release to me. Oracle believes they are on the leading edge of SaaS CRM solutions and they may well be. The amount of discussion happening around Enterprise 2.0 (or Web 2.0 in the enterprise) is dizzying and trying to filter out the fact of what’s truly possible from what’s visionary is difficult. Oracles CRM OnDemand 15 features social networking capabilities such as: Sticky Notes : Users can mark any object with a sticky note comment and subscribe to the message stream to follow that object. Sticky Note “conversations” can be exposed as a gadget or portlet in iGoogle or MyYahoo!. Message Center : This is functionality to co-ordinate all the activity around sticky notes and their resulting conversatio   [More...] [Less...]

  First added: 18 March 2008, by: Suzy Pym  [Report as spam]

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  Tags:  oracle, social networking, web 2.0, ecm, ibm , saleforce   [More...] [Less...]