Created: 17 September 2007 | Watched by: 12 people | Comments: 3 comments

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  Magus: Document library: Forrester report 

  http://www.magus.co.uk/documents/Report_ActiveStandards_Shell.html

  Why Shell's Global Web Standards Work Ron Rogowski, Forrester Research, August 15 2007 Executive summary Companies strive to create and enforce a single set of global Web standards that ensures an appropriately ... branded experience for their customers worldwide. While most companies fail, Shell succeeds in this effort because it supports a well-documented set of standards with a central organization that actively communicates, provides strong educational support, and is transparent about standards development and compliance. In order to create successful global Web standards, customer experience executives should develop internal centers of excellence and look outside their firms to co-opt best practices. Download report [PDF: 0.2MB]   [More...] [Less...]

  First added: 29 October 2007, by: Jakub Uradnik  [Report as spam]

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  Tags:  web 2.0, web content, web standards

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  contentions 

  http://www.percussion.com/blog/contentions/index.html

  The content management community is filled with various "debates" about how to manage content. For example, Tony Byrne of CMS Watch had this very interesting post about use of tags and categorization vs. ... raw full text searching. It's a great debate and my first reaction was to dive right in. I was going to blog about our experiences with content structure and what users will and won't realistically do. But before I got to my blog, I was interrupted with a different yet increasingly common problem - not the structure of content, how it was stored, how hard it was to find and retrieve, or whether it was targeting me correctly. My problem? The content itself. Somewhere along the line we've all just assumed that today content is like "truth" in the X-Files - "its out there." All we had to do was find it, expose it, target it, make it relevant, or even, reign it in. Stats are constantly tossed around showing how much time workers spend trying to find a document or article, or how much time   [More...] [Less...]

  First added: 14 November 2007, by: Jakub Uradnik  [Report as spam]

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  Tags:  blog, cms, content, web content